Caroline Springs Floorworld

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Reviews of Caroline Springs Floorworld

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  Lester Simon Added September 15, 2020

  ★ ☆ ☆ ☆ ☆
  During this hard time where there is to be care and understanding among the community, Floorworld CS, from the staff, to the owner of the company Conrado would not return my 'still in the box' and untouched tiles. They stated that their 'profits' would be affected and were not prepared to do a return for me. I would give them less than a star if it was at all possible.
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  Sharon Jane Added September 14, 2020

  ★ ☆ ☆ ☆ ☆
  Extremely disappointed with the way this company has handled my request.
  My first point of contact was with a sales person named Michael who treated with me with the utmost disrespect when I requested a refund for unopened items. He declined my request and gave me every excuse under the sun....eventually I spoke to the owner of CS Floorworld - Conrado who pretty much told me that he values PROFITS BEFORE CUSTOMERS and this is the reason why my refund was declined. I will say to anyone thinking of purchasing items for this store......to thing again!!!
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  Gemma Trimboli Added September 11, 2020

  ★ ★ ★ ★ ★
  I tried to DIY my own floors and ended up losing money, time and sanity. It ended up being so much simpler and hassle free having experienced people who know what they are doing. Mark from Essendon Floorworld was so friendly and gave me all the advice I needed to know. The process from start to finish ran smoothly and I was very pleased with the final product. I would recommend Floorworld to any of my friends or family.
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  Gina Kaminski Added September 03, 2020

  ★ ★ ★ ★ ★
  Just had Sol & Christian carpet my spiral staircase today. They went over & above my expectations, 2 great guys. Would highly recommend Floorworld Caroline Springs. Thanks for an amazing job guys!
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  Rhiannon Rixon Added August 29, 2020

  ★ ☆ ☆ ☆ ☆
  My overall experience with this company is less than satisfactory. I was shown nothing but disrespect through the process as they acknowledged financial gain has more importance than insuring their customers needs were met. I would highly advise to anyone considering purchasing from this company to reconsider. There are many other companies who WILL and WANT to comply with their customers needs, shop around don't settle for this company. I gave them 1 star because there was no option for anything less.

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About floorworld.com.au

Carpet, Timber, Bamboo, Laminate, Oak & Vinyl Flooring Melbourne, Hobart, Sydney
Floorworld offers a range of Carpets , Timber, Laminate, Bamboo and Vinyl Flooring in Melbourne, Sydney & Hobart. Browse huge variety of floor coverings.